FAQ

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PAYMENT METHOD

Via Etsy

 

DELIVERY

Our aim is to despatch within 3-5 days from receipt of order, bespoke orders will take longer and we will communicate the time constraints with you.

 

ASK BEFORE YOU ORDER

We are very sociable and there are a variety of ways to get hold of us. Click here for more information.

 

RETURNS & REFUNDS

As our products are made to your specific requirements , it cannot be resold due to the bespoke element.  Therefore we do not accept returns.

However, if the product you receive is different to your order (applies to text only), then we will replace immediately or offer a full refund.